Support services are for veterinary medical professionals ONLY. If you are a pet owner and have a question about your pet, please consult your veterinarian.
Main Phone Contact: 800.464.3752
Hours of Operation:
6:00 a.m. to 5:00 p.m. MST
For Allergy Questions: Contact Specialty Products Technical Support: (Call) 1.800.464.3752, option 5 (Fax) 970.619.3012
Email: heskaallergy@heska.com
For Instrument Technical Support:
Off Hours: Call 1.800.464.3752
Select option 3 to speak with an on-call technical specialist.
Email: vetsupport@heska.com
NOTE: Email inquiries will be answered Monday through Friday within 24 hours of receipt.
SupportCloud is your connection to the industry’s finest and most modern software and technology support specialists. We are standing by to answer your questions, pre-empt issues, upgrade your features, update your system to the latest levels, or to simply help you get more out of your cloud connected digital imaging.
Call us 24/7, Toll Free: 800.464.3752, option 6 (US/Canada) or 970.775.2262
Outside of US: 970.775.2261
Email us: imagingsupport@heska.com
Please visit billpay.heska.com to access your account.
Please email billpaysupport@heska.com for assistance.